fbpx
Bird's eye view looking down on New Zealand houses that have been flooded by storm damage.

How Flood Restoration Works

Floods can happen for a variety of reasons, whether it be due to a naturally occurring weather event or a burst water pipe.

Whatever the reason, it is important to act quickly when it comes time to restoring the damage. The sooner the property and contents begin drying out, the more likely everything is to be salvaged.

There are many ways flooding can be caused to a property, such as groundwater flooding, storm flooding, leaky roofs and burst water pipes.

It is essential to act quickly in the aftermath of flooded property, the main priority is extracting water from the premises.

Our qualified IICRC technicians achieve this by using specialist moisture detection, water extraction and drying equipment to remove water from carpets, ceilings, walls, internal structures, and other contents to avoid secondary damage.

Get a quote

Our range of flood damage services

Ground Water
Roofing
Burst Pipes
Storm Damage
Demolition
Wall Drying
Flooring

Ground Water

Groundwater flooding occurs when the appearance of water rises to the ground surface away from regular river channels. Groundwater flooding is not necessarily connected directly to rainfall and is usually of longer duration than other causes of flooding.

Groundwater flooding can cause several distressing problems for homeowners and businesses such as structural damage, sewer system back-ups and damage to property.

The most effective way to prevent groundwater entering your property is to implement a drainage or pump system allowing the water to divert away from your business or home.

Get a quote

Ceiling damaged by flooding and burst pipes in the home, ready for clean-up and drying.

Roofing

The cause of roof leaks can vary, ageing is the most common cause. Homes with old and ageing roofs can deteriorate resulting in an unnoticeable and unwanted leak.

Storms and wet weather conditions can cause roof tiles, caps, and flashings to become loose, crack and break. Poor ventilation creating condensation can also contribute to a roof leak.

Our professional technicians can resolve your leaking roof. If your roof is constructed from tiles, metal surface or other roofing materials you can trust the team at NZRS to solve your leaking roof problem.

Get a quote

Wall damage from a burst water pipe.

Burst Pipes

Whilst flooding in the home is often due to unresolved clogs in pipes, burst water cylinders, backed-up sewage pipes and heavy rainfall, the most common cause of flooding is a leak or burst water pipe.

Old age, freezing temperatures and other faults can cause fractures and ruptures to form in water pipes, valves, and other water connections. If a water pipe bursts you may encounter water rising on flooring or flowing down your ceilings and walls in just a few minutes.

When you are dealing with an indoor flood it is most important to take quick, decisive action to mitigate further damage.

If a water pipe has burst and water is leaking inside or outside your house, then find the water main and turn the water off at the main before taking any further action. This will stop any further water flowing though the pipes.

As there will be water in your home it is essential to contact a water and flood restoration company to assist with extracting water and to identify and mitigate further water damage. NZRS act quickly to salvage and restore your flooded property. We carry an IICRC licence.

Get a quote

House damaged by a tree falling through the roof after a storm, and ready for demolition.

Storm Damage

Storms can wreak havoc with minimal warning, often causing damage to homes and buildings. During and after the storm, flooding can occur due to the heavy rainfall, tidal surges, and damage caused by wind.

If your property has been damaged by a storm and you notice water where it should not be, it is recommended to contact water remediation professionals to assess and restore the property from the effects of storm related flooding.

Get a quote

Demolition

Flooding can cause extreme and severe damage to homes and commercial structures. In some cases, flooding can cause the structure to be unsafe where a full or partial demolition may be the only option.

Flooding can be hazardous as the floodwater can contaminate every item in the property whilst damaging structural materials. These items and materials can absorb the contaminated floodwater leaving the property unsafe and uninhabitable.

NZRS offer demolition services for flood-damaged properties. We can plan and assist with the required council consents to proceed with an environmentally safe demolition of your property.

Get a quote

Wall drying equipment for water damaged walls from flooding and burst pipes

Wall Drying

Water damaged walls caused by storms, flooding, burst pipes or other unforeseen circumstances require immediate attention and drying methods.

Walls and other structural materials need to be dried out in a timely manner to prevent deterioration, warping and mould growth. Mould can form within 24-48 hours after flood damage, so it is essential to act fast.

NZRS use specialised moisture meters, water extraction equipment, commercial grade drying fans and dehumidifiers to prevent further damage and restore the walls to the best possible condition.

Get a quote

Flood damage to carpet and flooring in corridor of a property.

Flooring

In some cases, floor flooding may not seem as concerning as a ceiling flood or water damage to walls, however, floor floods can be disastrous if not evaluated and managed by flood restoration professionals.

A floor flood may appear to be an easy DIY clean-up job depending on the severity of the flood, this is not always the case as the damage can be unseen or invisible to the eye that may result in costly repairs down the track.

The floodwater can be absorbed into the hardwood floor causing the wood to expand leaving permanent damage such as mould or bacteria.

Carpets also absorb the floodwater, often requiring quick water extraction techniques using specialised equipment and lifting the carpet to dry and prevent further damage to the foundation materials below the carpet.

Get a quote

Our Process

Flood Damage FAQs

What to do if water leaks through the ceiling?

If your ceiling is leaking water the first thing to do is to stabilize it as soon as possible. Remove any items below the leak and then apply a bucket or container below leak to contain the water from the leak.

If it is possible to track down the source of the leak, then do so if it is safe to. Water can travel a long distance so the source may be hidden. If the leak is severe then you may need to turn of the water mains and consult a plumber before remediation work can commence.

How do you know if a water pipe has burst?

Water pipes can burst for many reasons due to old age, freezing conditions, or damage of some sort.

Common signs of a burst water pipe are a change in water pressure from taps or the shower, water marks can present themselves on walls and areas where water pipes may run, this is a significant sign of a leak or burst pipe.

Other indications are strange sounds when running water, puddles or standing water and increased water bills.

What do I do if my house floods?

If you discover or return to an unwelcome house flood the first thing to do is stop the water at its source, this may be a tap located in your property, however, if the source is unknown then turn of the water mains to prevent further flooding.

If it is safe to do so, then turn off the electricity mains if you can do so without stepping through or on water.

Lastly, you are best to evacuate the premises, for safety reasons. You will likely need to contact a plumber and a flood remediation service to extract the water and mitigate further damage.

  • Enquiry Form

  • Drop files here or
    Max. file size: 25 MB.
    • Drop files here or
      Max. file size: 25 MB.
      • This field is for validation purposes and should be left unchanged.